Medical Device Field Service Management Software
Datamoto’s medical device field service management software provides a field service application especially suited for hospitals and clinics’ medical equipment servicing. It is integrated with Datamoto CRM/ERP system so that you can have end-to-end visibility of your operation.
The medical industry is a regulated industry. Companies that perform service, repair, and inspections are increasingly searching for better ways to track critical records needed for regulatory compliance, service delivery improvement, and operational performance. For sales and service providers providing field service management for diagnostic, imaging, surgical, laser, and hospital equipment, Datamoto provides a field service management solution that integrates to Datamoto ERP, CRM, and also Quickbooks accounting system. It can also be integrated into any CRM and ERP system of your choice.
Key Features and Benefits Medical Device Field Service Management Software
- Medical device inventory
- Medical device recall report
- Scheduling field service engineers
- Medical device work order
- Material, inventory, catalog, and order management
- Work order PDF report
Medical Device Inventory
√ Organize customers assets by org for better tracking
√ Track and manage equipment and inventory
√ Effectively schedule maintenance to minimize maintenance and repair costs
√ Reduce asset downtime due to equipment maintenance or failures
√ Assign equipment and inventory to specific employees or department
√ Track all the service orders and service reports associated with the equipment
√ Keep track of user manuals and documents for the equipment
√ Capture key identifying information about equipment to facilitate warranty claim assessments, retrofit and revision needs, recalls, and more
Medical Device Recall Report
√ Equipment search by manufacturer, model, and serial number
√ Ability to search by serial number range
√ Provide detailed equipment reports and status of the equipment
√ Generate the report instantly – at back office or on the road
√ Download the report with the client contact information
Scheduling Field Service Engineers
√ Dispatch the right technician at the right time
√ Assign team members in one work order
√ Better manage resource assignments by using a drag-and-drop scheduling board
√ Match technician’s skills with job requirements
√ Schedule machines such as crane at the construction site
√ Timesheet to keep track of time spent by resources at the site
√ Easy reschedule of work order
Medical Device Work Order
√ Add multiple pieces of equipment in a work order
√ Add service notes in the work order
√ Track parts at each stage of the work order
√ Find vendors for the parts from a vendor catalog
√ Locate parts and cost in the truck or other warehouse locations
√ Minimize repeat visits by ensuring parts availability
√ Create a purchase order for multiple vendors with a click of a button
√ Create invoice with complete flexibility of editing quantity and cost
√ Take pictures of the job with your iPad
√ Send a full PDF service report to the customer
Material, Inventory, Catalog, and Order Management
√ Search parts in the bin, truck, or warehouse
√ Complete visibility of available quantities and costs
√ Find easily the vendors to purchase the parts from Vendor Catalog or from general Vendor List
√ Create purchase order per vendor and edit before submitting for approval
√ Invoice the services provided with the parts
√ Invoice the parts that used in the order – automatically adjust the quantity in the right warehouse
√ Create estimate – automatically imports service notes and materials needed for the job
√ Create sales order – automatically imports service notes and materials needed for the job
√ Build a multi-currency vendor catalog as you go
Work Order PDF Report
√ Generate PDF report instantly
More on field service for medical equipment…
About success story on migrating from Quickbooks and Zoho CRM to Datamoto for Field Service and Purchase Order with Advanced Inventory…